- 24-hour worldwide assistance, 365 days a year
Our multi-lingual helpline is open 365 days a year, round de clock. With just a call to our Emergency Call Center you will have immediate access to fast, reliable medical advice, helping you to identity the most appropriate medical facility or physician relative to your condition.
We offer two options of geographical cover :
- Worldwide excluding access to US and Caribbean Countries Medical Care;
- Worldwide
No preauthorization and no payment for the cost except what you should pay when you go to the medical providers in our designated direct billing network,.In the event that you need inpatient treatment or serious outpatient treatment, we can usually arrange to settle all pre-authorised medical charges directly to the hospital where you receive your treatment, thereby avoiding the need for you to pay any charges yourself.
- Emergency Medical Transfer & Evacuation
If you have life-threatening condition that requires treatment we will evacuate you to the nearest center of medical excellence so that you can receive the best appropriate treatment
We cover in full all in-patient and day-care expenses and offer a comprehensive cover for out-patient treatments and maternity
- Caring your family when you are in emergency condition
If you are in life-threatening condition, we will arrange and pay for transportation to a specific destination any child left at home, or of a person to take care of the children at home.
- Preventive and Routine Care
It is said prevention is better than cure. We couldn’t agree more. We provide up to RMB 16,000 per year for Routine Dental, Optical and Hearing Care in our Elite plan. In this way you can take advantage of appropriate tests and exams according to your personal needs.
- Elective Medical Intervention
With our plan you have the choice of where to receive care. If you need to undergo a major surgical intervention we will arrange and pay for the transfer to the elected country of your choice. |
